Intro
Track Taxi is a smart and reliable ride-hailing application that connects passengers with nearby drivers for fast, safe, and affordable transportation. Whether you need a quick ride across town, an airport transfer, or a late-night pickup, Track Taxi offers a seamless and efficient travel experience with real-time tracking, multiple payment options, and safety features for both riders and drivers.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our ride-sharing application. We are committed to ensuring the confidentiality and security of your data while providing a seamless ride-sharing experience.
1. Information We Collect
We collect the following information when you register and use our service:
- Name, Email, Mobile Number to create and manage your account
- Location data for ride booking, tracking, and estimating arrival times
- Driver’s license information for verifying driver eligibility
2. How We Use Your Information
We use your information to:
- Authenticate and manage user accounts securely
- Facilitate seamless ride bookings and scheduling
- Track rides in real-time using GPS for enhanced safety and convenience
- Send notifications regarding ride status, updates, and promotions
3. Data Security
We implement stringent security measures to protect user data from unauthorized access. All sensitive information, including passwords, is securely stored and encrypted using state-of-the-art technology. Our system undergoes regular security audits to ensure ongoing protection.
4. Location Data
Our app collects location data to provide ride-tracking services and improve user safety. This information is crucial for connecting riders with nearby drivers and ensuring accurate estimated arrival times. Users can enable or disable location access through their device settings. Location data is only collected and transmitted to our servers while the app is open and actively in use. Background location tracking is not required or enabled.
5. Payments and Third-Party Services
We do not store any payment information. Payments are securely processed through Redsys, our third-party payment provider. Every payment is authorized by the user before processing. We do not have access to or retain payment details.
6. User Rights
Users have full control over their personal information. You can access, update, or delete your data by navigating to the account settings or by reaching out to our customer support team. We are committed to honoring your privacy rights in accordance with applicable laws and regulations.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or regulatory requirements. Any modifications will be posted on this page with an updated effective date. Users will be notified of significant changes via email or in-app notifications.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. We value your feedback and are dedicated to ensuring a transparent and secure experience for all users.
